Gravitational Marketing is a DBA of Scend, LLC. Rich Dealers is also a DBA of Scend, LLC (“we,” “our,” or “us”) may send SMS text messages to customers who have provided prior consent during a live phone call or through another approved opt-in method.
This section explains how mobile information is collected, used, stored, and protected in relation to our SMS communications.
We collect mobile phone numbers only when a customer provides them voluntarily during a business interaction. For SMS messaging, customers must provide express verbal consent during a live phone call with a Gravitational Marketing representative, or opt in through another documented method. We do not send SMS messages without prior consent.
We use mobile phone numbers only for transactional and account-related business purposes, including:
• Sending account updates and service notifications
• Providing invoice availability updates or billing statement notifications
• Confirming service details or requested information
• Following up on an active business inquiry or service request
• Customer support and transactional communications
We do not use phone numbers collected for SMS purposes to send unsolicited marketing or promotional messages.
By providing verbal consent during a phone call or opting in through another approved method, customers agree to receive SMS messages related to their account or service.
Customers may opt out of SMS messages at any time by replying STOP. After opting out, no further messages will be sent unless the customer provides new consent.
We do not share, sell, or rent mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes.
Mobile information may be shared only with trusted service providers who assist us in delivering SMS messages (such as our SMS platform or telecommunications partners). These providers are prohibited from using the data for their own marketing.
We retain mobile phone numbers and SMS consent records only as long as necessary to fulfill the transactional purpose for which the customer opted in, or as required by law. Customers may request deletion of their information by contacting us.
We take reasonable administrative, technical, and physical measures to safeguard mobile information from unauthorized access, disclosure, alteration, or misuse.
If you have questions about your mobile data, wish to request deletion, or need assistance with SMS communications, you may contact us at:
support@gravitationalmarketing.com
If you’d like to review our Terms of Service, you can do so here: Terms of Service
If you’d like to review our Privacy policy, you can do so here: Privacy Policy
